Privacy Policy
Last updated: February 5, 2026
1. Introduction
Quiet Glaze ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.quietglaze.com and use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely through Razorpay)
- Account credentials
- Order history and preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about orders, products, and services
- Provide customer support
- Improve our website and services
- Send promotional communications (with your consent)
- Prevent fraud and ensure security
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Service Providers: Third parties who assist in operating our website, processing payments (Razorpay), and fulfilling orders
- Shipping Partners: To deliver your orders
- Legal Requirements: When required by law or to protect our rights
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
5. Payment Security
All payment transactions are processed through Razorpay, a secure payment gateway. We do not store your complete credit card information on our servers. Razorpay adheres to strict security standards including PCI-DSS compliance to ensure your payment information is protected.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at support@quietglaze.com.
8. Cookies
We use cookies and similar technologies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information about how we use cookies.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@quietglaze.com
Website: www.quietglaze.com